Effective Date: 10 March 2025

This Privacy Policy ("Policy") outlines how LYVORA LTD ("we", "us", "Company") collects, processes, and safeguards information through this website, https://copyvity.com (the "Site") and via the services provided (collectively referred to as the "Services").

By accessing the Site or using our Services, you acknowledge that you have read, understood, and agreed to the terms of this Policy.

We reserve the right to modify this Policy at any time. Any updates will take effect immediately upon publication, and the revised "Effective Date" will reflect the latest changes. Your continued use of the Site following updates signifies your acceptance of the revised Policy.

We encourage you to review this Policy periodically to stay informed about how we handle your information.

1. Information We Collect

1.1. Information You Provide Directly

We collect personal information directly from you when you:

• Create an account
• Place an order
• Communicate with us via email, phone, or chat
• Participate in surveys, feedback, or testimonials

The personal information we may collect includes:

• Full Name
• Username
• Password
• Email Address
• Contact Phone Number
• Date of Birth
• Files uploaded to the Site
• Order details
• Professional and expertise-related information (where applicable)

We do not collect sensitive data such as race, religion, political views, or health-related information.

1.2. Information Collected Automatically

We may also collect certain data automatically when you interact with our Site through cookies, tracking technologies, or analytics tools. This may include:

• IP Address
• Device and browser type
• Operating system
• Pages visited and time spent on the Site
• Referring URL
• Location (where applicable)

1.3. Information from Third-Party Sources

If you choose to register or log in through a third-party platform such as Google, Facebook, or Apple, we may receive limited personal information from them, in accordance with your privacy settings.

1.4. Payment Information

Payments on our Site are processed securely through third-party payment providers. We do not store your payment details but may retain transaction records for order verification and fraud prevention.

2. Legal Basis for Processing

We process personal data under the following legal bases:

• Consent – when you provide explicit permission for marketing communications.
• Contractual necessity – when processing is required to fulfill your order.
• Legitimate interests – when we process data to improve services, enhance security, and prevent fraud.
• Compliance with legal obligations – when processing is necessary for tax, regulatory, or law enforcement purposes.

For inquiries regarding data protection rights, contact [email protected].

3. How We Use Your Information

We use the collected data for various purposes, including:

• Providing services – Managing your account, fulfilling orders, and processing payments.
• Customer support – Handling inquiries, resolving disputes, and providing assistance.
• Marketing and communications – Sending service updates, promotions, and newsletters (with consent).
• Security and fraud prevention – Monitoring suspicious activity to protect against unauthorized access.
• Legal and compliance reasons – Adhering to applicable laws and responding to legal requests.

4. Who Controls Your Data?

LYVORA LTD, registered at 124 City Road, London, United Kingdom, EC1V 2NX, acts as the data controller for personal information collected via copyvity.com.

If you have concerns about how your data is being processed, you may contact us at [email protected].

5. Data Sharing

We do not sell or rent your personal data. However, we may share it in the following circumstances:

• Service Providers – We partner with third-party vendors to operate our Services.
• Legal Requirements – If required by law, court order, or regulatory obligation, we may disclose personal data.
• Business Transfers – In case of a merger, acquisition, or sale of assets, personal data may be transferred as part of the transaction.

All third-party providers we work with are contractually obligated to handle your information securely and only for specified purposes.

6. Cookies and Tracking Technologies

Our Site uses cookies and similar tools to:

• Improve your browsing experience
• Analyze website traffic and trends
• Personalize content and advertisements

Managing Cookies: You can modify your preferences via your browser. Disabling cookies may affect certain features.

7. Data Retention

We retain your personal data only as long as necessary for service delivery, legal compliance, and security purposes.

• Account activity – Retained while your account is active.
• Legal/tax obligations – Records retained per applicable law.
• Marketing preferences – Opt-outs are kept on suppression lists.

Inactive or deleted accounts will have their data removed in line with legal requirements.

8. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before submitting any data.

9. Data Security

We implement industry-standard measures to protect your data. No system is 100% secure, and we encourage strong passwords and vigilance.

For concerns, contact [email protected].

10. Collection of Data from Minors

Our services are not intended for those under 18. If we learn that we’ve collected data from a minor, we will delete it promptly.

11. Your Privacy Rights

If you are a UK, EU, EEA, or Swiss resident, you have rights including:

• Access
• Rectification
• Erasure
• Restriction
• Objection
• Data Portability

Contact [email protected] to exercise your rights. You may also contact the UK Information Commissioner's Office (ICO).

12. Do-Not-Track (DNT) Features

We do not currently respond to DNT signals due to lack of industry standards.

13. Contact Us

LYVORA LTD
Registered Address: 124 City Road, London, United Kingdom, EC1V 2NX
Email: [email protected]

14. Updates to This Privacy Policy

We may update this Policy. Substantial changes may be announced via email or on the Site.

This Privacy Policy was last updated on 10 March 2025.