Effective Date: 11 March 2025

These Terms and Conditions ("Terms") govern your use of the website https://copyvity.com ("Website", "Platform", or "Service"), operated by LYVORA LTD ("Company", "we," "us," or "our"), a company incorporated in England and Wales with company number 16089437 and registered office at 124 City Road, London, United Kingdom, EC1V 2NX.

By accessing or using the Website, you confirm that you have read, understood, and agreed to be legally bound by these Terms. If you do not agree, you must discontinue use immediately.

We reserve the right to update or modify these Terms at any time. Changes will take effect upon publication. Continued use of the Website following any updates constitutes acceptance of the revised Terms. Where legally required, we may notify you via the email associated with your account.

Please also review our Privacy Policy, which forms an integral part of these Terms.

1. Platform Overview

Copyvity.com is a digital service platform that provides custom copywriting solutions, including but not limited to:

• Website and landing page content
• SEO-optimised articles and blog posts
• Sales decks and pitch materials
• Product descriptions and whitepapers
• Email and newsletter copy
• Social media content
• Marketing and branding text

2. Account Registration

To access specific features of the Service, you may be required to create an account, either via manual registration or third-party integrations such as Google, Apple, or Facebook.

You are solely responsible for maintaining the confidentiality of your login credentials and all activity under your account. Any unauthorised use must be reported to us immediately.

3. Intellectual Property

All website content, including text, graphics, design elements, software, and other materials, are the intellectual property of LYVORA LTD or its licensors unless stated otherwise.

We grant you a limited, revocable, non-transferable licence to use the Service for personal or internal business use. This does not grant you ownership of any intellectual property. Misuse will result in immediate termination of access and potential legal action.

4. Orders and Deliverables

You may submit an order through the form provided on the Website. Upon order submission and successful payment, we will begin processing your request.

Order statuses and communication will be available via your user dashboard. For help or clarifications, please contact [email protected].

5. Payments

• Full payment is required before order processing begins.
• All fees and charges will be clearly stated before checkout.
• Payments must be made through approved methods listed on the Website.
• Additional processing or currency conversion fees may apply depending on your payment provider.
• Failure to complete payment may result in order cancellation or restricted access to services.

6. Refunds and Chargebacks

6.1. Eligible Refunds

Refunds may be considered under the following circumstances:

• Order cancellation within 15 minutes of submission
• Duplicate payments for the same order
• Deliverables that do not match the agreed brief
• Excessive delivery delays due to our fault
• Undelivered or incorrectly delivered orders
• Clear dissatisfaction reported within 14 calendar days of delivery

6.2. Non-Refundable Scenarios

Refunds will not be issued if:

• The order is marked as "finished" and no issues were raised within 14 days
• No specific, valid reason is provided for dissatisfaction
• Delays arise due to insufficient or unclear input from the client
• Communication from the client is incomplete or absent
• Disputes involve mismatched deadlines not agreed in writing

Refunds, if approved, will be processed within 14 business days either to your account balance or original payment method.

7. Third-Party Links

The Website may include links to external sites not operated by LYVORA LTD. We hold no responsibility for the content, security, or data practices of those third-party platforms. Users access such links at their own risk.

8. Dispute Resolution

8.1. Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales.

8.2. Jurisdiction

All disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

8.3. Severability and Waiver

If any provision is deemed invalid or unenforceable, the remaining provisions will remain in full force and effect. Failure to enforce any right or provision shall not constitute a waiver of such rights.

9. User Responsibility

Users are responsible for ensuring their use of the Website is lawful and in accordance with these Terms. Misuse may result in termination, suspension, or legal enforcement.
If someone else accesses our Service using your credentials or internet connection, you remain fully responsible for all activity conducted.

Our services are not offered to, or directed at, individuals or entities located in the United Kingdom. We do not promote, supply, or deliver any goods or services within the territory of the UK. No part of our service infrastructure, fulfillment, or delivery is carried out from within the United Kingdom, nor are our services intended for UK residents or UK-based users.

10. Termination and Misuse

We reserve the right to terminate or suspend access to our services at any time, without notice, if we reasonably suspect a breach of these Terms or misuse of our platform.

We disclaim all liability for misuse of our content, including but not limited to:

• Academic dishonesty
• Misrepresentation of authorship
• Legal or professional repercussions
• Third-party claims or penalties

11. Age Restrictions

You must be at least 18 years old to use this Website. By using the Platform, you confirm that you meet this minimum age requirement.

12. Contact Information

For any questions, support requests, or complaints, please contact:

LYVORA LTD
Registered Address: 124 City Road, London, United Kingdom, EC1V 2NX
Email: [email protected]

By continuing to use copyvity.com, you confirm your acceptance of these Terms and acknowledge that you have read and understood them in full.

Last Updated: 01 May 2025